
How to Turn Your Website Into a High-Converting Sales Machine
The structure behind a website that sells: the five decisions that carry conversion, the homepage section order, and how to rebuild without losing traffic.
Web Design
Most footer advice is a gallery of pretty footers. This guide goes the other way. It starts with why visitors scroll down to the footer at all, then sets out what a small business footer should hold, using Nielsen Norman Group and W3C pages read on 8 November 2026.
For a small business, a good footer has five parts: who you are in one line, how to contact you, a short set of links to your main pages, your legal links, and one next step such as a booking button or an email sign-up. Group them in labelled columns, use clear link names like "Contact" rather than "Resources", keep the text readable on a phone, and put the same footer on every page.
Who is writing: Amariq designs and builds websites. We haven't run a test on footers for this post. The reasoning below comes from the sources linked in the text, and the checklist at the end is our own summary of them. If you are also deciding on a header that follows the visitor, see our sticky header guide.
On 8 November 2026 the first page of Google (US, English) for "website footer design" was mostly collections. It showed a footer inspiration gallery (footer.design), Dribbble, Awwwards, Figma community kits, Pinterest boards, a components library (21st), and an agency guide from Clique Studios dated 11 November 2019. There were also articles from Wix, HostGator, Justinmind, Halo Lab and Webflow (20 January 2026). Google's AI summary at the top listed the elements most pages share: a short company summary, repeated navigation, a call to action, contact details, legal links and proof.
We could open the NN/G article, but the Wix, HostGator, Halo Lab and Webflow pages would not load for us, so nothing in this guide is drawn from them. What the results we could see have in common is a focus on how a footer looks. What they rarely answer is the owner's question: what do I actually have to put there, and how much is too much? That is the gap this guide fills.
NN/G's article "Footers 101: Design Patterns and When to Use Each" (published 24 February 2019, read in full on 8 November 2026) describes two common cases:
That second group is why contact details are not optional. In NN/G's words, users "will often go directly to the footer" to find contact information or ways to get support.
NN/G lists the common footer elements: utility links, doormat navigation, secondary tasks, a site map, testimonials or awards, brands within the organisation and customer engagement. Not all of them suit a small site. This table sorts them for a business with a handful of pages.
| Element | What it is | Use it on a small business site? |
|---|---|---|
| Utility links | Contact details, customer service, privacy policy, terms | Yes, always. NN/G says to include them even when they appear at the top too |
| Doormat navigation | Your main menu repeated at the bottom | Yes, especially on long pages and on phones |
| Secondary tasks | Jobs, press, documentation, affiliates | Only if you really have those audiences |
| Site map | Main pages plus the pages under them | A short version. NN/G says a full site map in the footer suits sites of about 25 pages or fewer |
| Testimonials or awards | Recognition that builds trust | Sometimes. NN/G says it helps newer companies, but too many can look like you need to prove yourself |
| Brands within the organisation | Subsidiaries | Rarely |
| Customer engagement | Email sign-up and social links | Yes, if you actually send emails and post |
NN/G also advises testing the testimonials idea with your own audience, because the right amount varies.
There is no official standard for the shape. Three common arrangements, which are our summary and not a tested ranking:
| Layout | What it looks like | Best for |
|---|---|---|
| Single row | Logo, a few links, copyright | A one-page site or a very small brochure site |
| Three or four columns | About and contact, pages, services, legal or sign-up | Most small business sites with a dozen or so pages |
| Large footer with a call to action | A bold closing banner above the columns | Sites where you want an enquiry from visitors who scroll to the end |
Clique Studios, in an article dated 11 November 2019, gives a rule of thumb of 300 to 600 pixels in height with three to five columns on desktop that stack on mobile. We read it as a snippet in Google's results, not the full page, and it is a guideline from one agency, so treat it as a starting point.
NN/G names four common pitfalls. We have added what each means for a small site.
| Pitfall (NN/G) | What it looks like | What to do instead |
|---|---|---|
| More than two levels of hierarchy | Every page on the site listed | Link to first and second level pages only. If one deeper page matters, surface that link alone |
| Unclear link names | "Company Info", "Help", "Resources" | Use plain terms such as Contact, About, Pricing |
| No structure | A dumping ground of unrelated links | Group links under headings and use bold for the heading, normal weight for the links |
| Hidden or illegible footer | Tiny text, low contrast, collapsed accordion | Use readable size and contrast, and never collapse the footer |
NN/G sums it up: people use the footer and rely on it, so don't try to hide it.
Footer links are small by nature, and a thumb is not a mouse pointer. The W3C's explanation of WCAG 2.2 criterion 2.5.8 (Target Size, Minimum, Level AA) asks for pointer targets of at least 24 by 24 CSS pixels. If a target is smaller, there must be enough space around it that a 24 pixel circle centred on it does not touch another target. Links inside a sentence are exempt. A stack of single-line text links with no padding is the classic failure, so give each footer link some vertical padding. Our guide to mobile website design covers the rest of the phone layout.
WCAG 2.2 criterion 1.4.3 (Contrast, Minimum, Level AA) asks for a text contrast ratio of at least 4.5:1, or 3:1 for large text. Light grey text on a dark footer is a common way to miss it. Check the colours with a contrast checker, and see our notes on website colour schemes.
The W3C's ARIA examples page says the HTML footer element acts as the page's "contentinfo" landmark when it sits directly in the body, which helps screen reader users jump to it. A page should have one such landmark, and a footer placed inside an article, aside, main, nav or section is not treated as that landmark. If your site builder lets you choose the tag, use footer for the site footer.
A footer repeats on every page, so every link in it is a link from every page. That is a reason to keep it to the pages you most want found, not a reason to stuff it with keyword links. Pointing to your service pages and your contact page is useful to visitors and clear to search engines. If you serve a local area, showing the same business name, address and phone number as your Google profile helps visitors confirm you are the right business. Our local SEO guide and Google Business Profile guide cover that side.
If your footer is a dumping ground or hard to read on a phone, send us the link and we'll tell you what to keep, group and cut. For a new build, we design the footer with the rest of the page so the closing step matches the goal of the site. We build on Webflow, Framer, WordPress, Shopify, Wix, Squarespace or a custom stack. Each project is priced from its scope, never by the hour, with 40% to start, 30% at design approval and 30% before launch. Once the final payment is made, the design, copy and code belong to you, and your domain, hosting and analytics accounts sit in your name. See our web design service or the website optimization service.
At minimum, contact details, a privacy policy link and your main pages. NN/G says most sites should include utility links such as contact information, customer service, privacy policy and terms in the footer.
There is no official size. One agency, Clique Studios, suggests 300 to 600 pixels on desktop. Let the content decide, and keep it light enough that it does not slow the page.
Usually yes. NN/G calls this doormat navigation and says it helps on long pages, because visitors can move on without scrolling back to the top.
Enough for first and second level pages and the legal links, and no more. NN/G says a full site map in the footer suits sites of about 25 pages or fewer, and larger sites should link to a separate site map page.
Yes. NN/G says the footer should be consistent, predictable and easy to find, and that it needs to be present on all pages to be helpful.
A footer that is collapsed by default is a pitfall NN/G describes, because content becomes hard to find. For pages that scroll without end, NN/G suggests a small footer in a side column that stays in view.
The footer element. When it sits directly in the page body it counts as the page's contentinfo landmark, according to the W3C's ARIA examples.

The structure behind a website that sells: the five decisions that carry conversion, the homepage section order, and how to rebuild without losing traffic.

The five jobs of a hero section, before and after headline examples, hero patterns by business type, and how to design the first screen for a phone.

A step by step method for website copy that sells: collect customer language, build a message hierarchy, write the headline, body and calls to action, then edit.